VSP Programme Provider Frequently Asked Questions

Nothing, membership is free. There is no risk and nothing to lose.

The requirements are:

1. Provide discounts and benefits to VSP members as follows:

• 20% discount on eye examination, frames and lenses if member's programme specifies;
• 15% discount on contact lens exam (fitting and evaluation only)

If you offer sales or service promotions that are of greater value than the VSP Programme, you may apply those promotional terms in lieu of the VSP Programme discounts.

2. Accept fixed fees as payment in full for exam and materials if member's programme requires.
3. Bill VSP directly for patient's allowance amount using our easy online system, VSP Connex.

Discounts are necessary in order to provide patients value and compete with retailers and online sellers. Employers choose vision service carriers that offer their employees high value and quality care; a quality eye care network offers value to employees and helps us win employer contracts. In return for providing discounts, you'll be a preferred programme provider for all of VSP's clients.

Fixed fee pricing means that a patient is guaranteed pricing for a service or material that will not exceed an agreed upon amount. When contracts require this type of agreement, the fixed fee amount will be representative of the current market conditions.

There's no catch. Just agree to provide the discounts. That's it. There is no fee to join, and you can easily leave the network if you change your mind. There is nothing to lose and everything to gain.

Yes, VSP makes it easy for clients to meet their regulatory requirement to provide vision care for Video Display Unit (VDU) users. And we make it easy for you. VSP members will come to you with money to spend on an eye examination and/or spectacles. Just provide the services and bill VSP.

Absolutely not. By becoming a VSP Programme provider, you are agreeing to provide discounts according the terms of the contract. That's it. We would never presume to tell you how to run your business. Our goal is to drive patients to your business.

You can dispense any frame brand and lenses you and your patient want. However, because frame and lens distributors are part of VSP Global companies, you will enjoy better pricing on certain frame and lens brands and a £5 incentive for every Marchon frame you dispense. This is just an added benefit you'll receive as a VSP Programme provider.

VSP has just started doing business in the UK, but we already have a number of covered members.

We're not promising a flood of patients straight away. It's going to be gradual as we work to secure new clients. However, the larger the optometry network, the more clients are interested, so it's important that we have a network in place and ready for the patient referrals.

Yes, but now that your patient has VSP, you'll see greater customer loyalty and satisfaction to ensure your patients return year after year and refer you to their friends, family and co-workers. The VSP Programme member will also have an allowance to spend in your office which may result in more purchases.

You may discontinue your participation at any time. We only ask that you give us 90 days notice so that we can remove you from all of our clients' preferred provider listings and the VSP website directory.